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For unpaid carers accessing support services and information can be a daunting task, especially for those who don’t use the internet.

This phone service is free to call on 0800 888 6999, where carers can listen to information on:

  • help with finances and household costs
  • caring for people with specific health conditions
  • looking after yourself
  • ways to get more help and support.

We also have a downloadable information flyer for you to print off which includes a tear off slip at the bottom to be passed on to family, friends, and neighbours in need of support.

If you know an unpaid carer who doesn’t use the internet please share our freephone number and print off our information flyer.

Please note that this service provides recorded information and signposting for carers - this is not a helpline or crisis service. Find out more about Carers UK’s Helpline service.

Latest updates

News
Caring About Equality: Why tackling carer poverty must be a national priority
10 June 25

John Perryman, Head of Policy and Public Affairs, writes about the importance of tackling carer poverty. 

News
Carers Week 2025: Why we care about equality for carers
09 June 25

Carers UK Chief Executive Helen Walker shares a message to mark the start of Carers Week 2025.

Press Release
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Unpaid carers in employment need further support to improve their health and wellbeing
09 June 25

44% of carers in employment have had a mental or physical health condition develop or become worse since taking on…

Press Release
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Nearly half of UK adults with caring responsibilities say their health has been impacted since caring, reporting new or worsening conditions
09 June 25

43% of current or former carers have had a mental or physical health condition develop or become worse since taking…

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